It's no way to look like you're in charge or to reassure customers.
The Sun
The bank was forced last year to set out its principles to reassure customers concerned over its new ownership structure.
Times, Sunday Times
This disparate regulatory structure meant that no person of authority came forward to make the clear statement necessary to reassure customers.
Times, Sunday Times
It came after a difficult few days for the bank which was forced to reassure customers their valuables and savings were safe.
The Sun
Much like the system for forwarding mail, it will reassure customers that direct debits will not be missed.
The Sun