Staff reported greater tolerance of diversity in the lower echelons of the service but that 'once you get closer to the top, people are more and more uniform'.

These influences include the role of emotions, political socialization, tolerance of diversity of political views and the media.

They addressed social competence, tolerance of diversity, and nonaggressive ways of resolving conflict, which was depicted through interpersonal disputes among its residents.

Various initiatives are in train towards achieving this aim including the development of activities that benefit the wider community, challenge prejudice and encourage tolerance of diversity.