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单词 complaint
释义
complaint
(kəmplnt )
Word forms: complaints
1. variable noun B1+
A complaint is a statement in which you express your dissatisfaction with a particular situation.
There's been a record number of complaints about the standard of service on Britain's railways. [+ about]
People have been reluctant to make formal complaints to the police.
If you feel you have any cause for complaint about the service you should write to the Hospital Administrator.
Synonyms: protest, accusation, objection, grievance  
2. countable noun B2
A complaint is a reason for complaining.
If you have a complaint about shoes bought from a shop covered by the Footwear Code, there are several ways of putting the matter right.
I've got no complaints about them.
My main complaint is that we can't go out on the racecourse anymore.
3. countable noun
You can refer to an illness as a complaint, especially if it is not very serious.
Eczema is a common skin complaint which often runs in families.
Synonyms: disorder, problem, trouble, disease  
Collocations:
complaint handling
The consumer group received about 9,000 responses to its questionnaire about customer service, value for money, clarity and accuracy of bills, and complaint handling.
Times, Sunday Times
It found banks had a 'poor complaint handling culture' with poor controls and inadequate training.
The Sun
And the firm broke complaint handling rules, with staff slow to react and not informative.
The Sun
Its services include information, advice, education, complaint handling (primarily through the provision of third party conciliation and mediation services) and business registration and licensing services.
Retrieved from Wikipedia CC BY-SA 3.0
Complaints continued to be made about the design of the system, the failures in complaint handling and the unfair or unreasonable recovery of overpayments.
Retrieved from Wikipedia CC BY-SA 3.0
complaint investigation
The commission conducted an analysis of 70 complaint investigation files: 58 they chose themselves and 12 put forward as examples by the party.
Times,Sunday Times
A complaint investigation often, as in inspection, resulted in recommendations, requirements, and less often in enforcement action.
Retrieved from Wikipedia CC BY-SA 3.0
The online content scheme seeks to achieve these objectives by a number of means such as complaint investigation processes, government and industry collaboration, and community awareness and empowerment.
Retrieved from Wikipedia CC BY-SA 3.0
The same applies to the publication of blanket figures on the cost of police sick leave, overtime and complaints investigation.
Times, Sunday Times
Had it been an attempt to clear the backlog of internal complaint investigations?
Times, Sunday Times
complaint of delay
It follows complaints of delays in brakes taking effect.
The Sun
Complaints of delays in deliveries of coal and raw materials are universal.
Times,Sunday Times
But the effort has been plagued with complaints of delays and allegations of corruption.
Times, Sunday Times
constant complaints
Teachers tell me about their students' constant complaints, quick boredom, and how quickly they disengage.
Christianity Today
But in reality there were constant complaints.
Times, Sunday Times
There are constant complaints in the media about the worsening traffic situation.
Retrieved from Wikipedia CC BY-SA 3.0
This procedure came about because of constant complaints of personal mail being previously opened before arrival.
Retrieved from Wikipedia CC BY-SA 3.0
The use of wood pellets for overnight fuel, as well as diesel switchers are a result of constant complaints from local citizens regarding the smoke from the coal-fired engines.
Retrieved from Wikipedia CC BY-SA 3.0
consumer complaint
Elsewhere, he pulls up his shirt and rolls his stomach in front of a burger bar as a form of consumer complaint.
Times, Sunday Times
In this future - so orientated towards convenience that it has become impossible to comprehend - the consumer complaint has become everyone's favourite mode of self-expression.
Times,Sunday Times
The regulator adds that in the event of a consumer complaint, the auctioneer will have to clearly demonstrate why it did not follow this guidance.
Times,Sunday Times
Basic consumer complaints must be made within a 'reasonable time'.
Times, Sunday Times
At the same time, consumer complaints have reached record levels.
Times, Sunday Times
criminal complaint
It has filed its own criminal complaint over the use of two of its aircraft for the operation.
Times,Sunday Times
They will also lodge a criminal complaint against the unnamed photographer who they say breached their privacy by taking the long-range snaps.
The Sun
The lawyer for the motorcyclist said he was making a criminal complaint against the officers.
Times,Sunday Times
The police union said it had filed a criminal complaint.
Times, Sunday Times
Her lawyer said yesterday she would now file a criminal complaint.
The Sun
customer complaint
Dealers who are caught out repairing these 'cosmetic' faults under warranty without a customer complaint can be fined up to four times the cost of the work.
Times, Sunday Times
For improperly tampering with customer complaint information.
Times, Sunday Times
They are allowed to take up to 500 from the till to settle a customer complaint and to set their own prices.
Times, Sunday Times
It argued that it compared favourably with the wider industry, with lower arrears rates, fewer loan rollovers and low customer complaint levels.
Times, Sunday Times
Capacity may be reduced by relaxed voice procedure such as a delivery dispatcher giving a lengthy description of a customer complaint over the radio.
Retrieved from Wikipedia CC BY-SA 3.0
dismiss a complaint
Don't give in if your complaint is dismissed .
The Sun (2016)
The complaints were subsequently dismissed .
Bad Food Britain (2006)
But many employers dismiss complaints about about the negative impact of overtime.
The Sun (2007)
employee complaints
Senior managers should have their performance reviewed using 'metrics that are tied to improving diversity, responsiveness to employee complaints, employee satisfaction and compliance'.
Times, Sunday Times
The bill would revise the prohibition against employer retaliation for employee complaints.
Retrieved from Wikipedia CC BY-SA 3.0
Employee complaints generally included non-payment for missed meal and rest breaks.
Retrieved from Wikipedia CC BY-SA 3.0
familiar complaint
It's a familiar complaint, to have a tune you can't get out of your head.
Times, Sunday Times
Angry water consumers blamed the shortages on a familiar complaint - the problem of burst pipes.
Times, Sunday Times
Of late, that has been a familiar complaint from young academic colleagues who, to trumpet their worth, imagine a gap in the scholarship and then pretend to fill it.
Times, Sunday Times
Too many of the bad anecdotes suggest nothing new or sinister but the familiar complaint of brisk, formulaic and careless nursing.
Times, Sunday Times
Now that sounds a familiar complaint.
Times, Sunday Times
file a complaint
It's five months since I filed the complaint, and I'm no further forward.
The Sun (2015)
If the school is unresponsive, you should file an official complaint with the local school board.
You and Your Adolescent: A Parents' Guide for Ages 10 to 20 (1990)
The pair have now filed harassment complaints against each other.
The Sun (2012)
formal complaint
You should make a formal complaint to the university using its internal complaints procedure.
Times, Sunday Times (2012)
If the telemarketer persists, consumers can use the number as proof of their don't- call request in a formal complaint.
canada.com (2004)
The first step is to make a formal complaint to the police.
The Sun (2015)
Let your neighbour know you intend to make a formal complaint to the council.
The Sun (2010)
You could also make a formal complaint to a special governors' committee, which is supposed to be independent.
Times, Sunday Times (2015)
forward a complaint
A complaint must be filed and reviewed by at least seven different staff members before a student can forward the complaint to an independent party.
Retrieved from Wikipedia CC BY-SA 3.0
I have forwarded your complaint to our technical team who regularly visit our suppliers to ensure they meet the high standards we insist on.
Times, Sunday Times
Its procedures enabled the claimant to file in the local forum, which forwarded the complaint to the state where the defendant was present.
Retrieved from Wikipedia CC BY-SA 3.0
frequent complaint
The trucking industry's most frequent complaint from drivers is that they spend too much time away from home.
Christianity Today (2000)
The most frequent complaint was that items turned up damaged.
Times, Sunday Times (2013)
There are frequent complaints about the quality of the equipment.
Times, Sunday Times (2006)
generate a complaint
This will generate a complaint letter template which you then e-mail to your bank or lender.
Times, Sunday Times
They carry out about 120,000 checks every year and generate a complaints rate of only 0.3 per cent, the lowest in the building control industry.
Times, Sunday Times
The main sectors generating complaints are home improvements, claims management, direct marketing and utilities.
Times, Sunday Times
His management of the prison was marked by prison disorder and mismanagement of public funds, generating complaints by the press.
Retrieved from Wikipedia CC BY-SA 3.0
This set generated some complaints about low power level, but still included quite a few important cards.
Retrieved from Wikipedia CC BY-SA 3.0
handle a complaint
Environmental Health, which handles complaints about food quality, is overseeing an investigation.
The Sun (2015)
If you are not happy with the way the complaint is handled, you can take the matter to the ombudsman.
Times, Sunday Times (2015)
They handled 6,000 complaints about nuisance calls last year.
Times, Sunday Times (2011)
hear a complaint
I hear that complaint daily.
The Sun
Three board members will then convene, hear the complaint and decide on a ruling.
Retrieved from Wikipedia CC BY-SA 3.0
But before long, the board heard some complaints on their own.
Christianity Today
Probably because they can't hear the complaints over the intrusive soundtracks.
Times, Sunday Times
His boss never heard a complaint about his back.
The Sun
ignore complaints
A third of hospitals are wrongly ignoring complaints from visitors who raise the alarm about poor care, figures suggest.
Times, Sunday Times (2014)
Company bosses ignored complaints from child safety groups and parents.
The Sun (2010)
At the time, the complaints were ignored .
The Sun (2007)
initial complaint
Always make your initial complaint to the company itself, whether a solicitor or licensed conveyancer.
Times,Sunday Times
Her initial complaint was turned down - she was told by the staff member concerned 'it was as much your fault as mine' for not reading the small print thoroughly.
Times, Sunday Times
The essence of his initial complaint was that the solicitor had acted for him in circumstances where his interest conflicted with those of another client of the firm.
Times, Sunday Times
There was little initial complaint from consumers, either.
Times, Sunday Times
This forms the real background to my initial complaint about the wearing of a rosary.
The Times Literary Supplement
investigate a complaint
The supplier will have eight weeks to investigate the complaint.
Times, Sunday Times
Police have to investigate any complaint, but officers have grown exasperated that they have to look into all of them as potential hate crimes.
Times, Sunday Times
Please now investigate my complaint within the eight weeks allowed to you.
Times, Sunday Times
Did it fail to investigate your complaint properly?
Times, Sunday Times
The bank promised to investigate my complaint but said this could take up to eight weeks.
Times, Sunday Times
legitimate complaint
He did not feel that he had 'a legitimate complaint'.
Times, Sunday Times
I accept ... this was a legitimate complaint.
Times, Sunday Times
Yet maybe they have one legitimate complaint: the wrong kind of inflation.
Times, Sunday Times
I still hear of too many cases where legitimate complaints are met with prevarication and defensiveness.
Times, Sunday Times
Their legitimate complaints leave rulers with a tangible case to answer.
Times, Sunday Times
lodge a complaint
No official complaint was lodged .
Times, Sunday Times (2012)
Please go to our website for full details of how to lodge a complaint.
Times, Sunday Times (2014)
The report noted that there had been no complaints lodged against it.
Times, Sunday Times (2009)
log a complaint
It was and remains a system which ruthlessly gags any staffer who dares to log a complaint.
The Sun
This means customers have up to six years to log a complaint, even if that falls outside the warranty provided.
Times, Sunday Times
He apologised, said he should have placed a blanket over the frame and gave us a number to log a complaint.
The Sun
But one or two internet converts did suggest logging the complaint with the online customer service team by e-mail and asking for a confirmation of receipt.
Times, Sunday Times
loud complaints
There are loud complaints about plans to close local post office counters, so why don't we also stand up against the threat to posties?
Times, Sunday Times
A spate of stories suggested that this cut would be restored after vigorous lobbying and loud complaints from the cultural sector.
Globe and Mail
You must join in the loud complaints about how second-homers have driven up rural house prices, making country living unaffordable unless you work in town.
Times, Sunday Times
This work was done after several years of loud complaints from area residents.
Retrieved from Wikipedia CC BY-SA 3.0
main complaint
His main complaint was that ministers were allowing rapid and piecemeal urban development to go ahead.
Times, Sunday Times
The dialogue had become stilted, seemed the main complaint.
Times, Sunday Times
The main complaint appears to be a sharp fall in property prices along the 20-mile route.
Times, Sunday Times
The main complaint against the speed camera was its mechanical stupidity, collaring the 'otherwise law-abiding motorist' who might be absent-mindedly driving a few miles above the limit.
Times, Sunday Times
Failure to research the company was the main complaint for 27 per cent of bosses and 19 per cent cited failure to prepare answers to basic questions.
The Sun
minor complaint
It may sound like a minor complaint, but look at all the potholes in the country's roads.
The Sun (2010)
They thought his illness was a minor complaint and he struggled to be taken seriously.
The Sun (2009)
But these are minor complaints.
Times, Sunday Times (2009)
noise complaint
A police spokesman said:'We received a noise complaint in the early hours of Sunday'.
The Sun (2012)
But in June last year they were evicted following ten serious noise complaints.
The Sun (2014)
The policemen explained that there had been noise complaints.
Times, Sunday Times (2014)
numerous complaints
I have received numerous complaints from my employees, who refuse to take instructions from this manager.
Times, Sunday Times (2012)
Numerous complaints have been raised on the club's independent forum.
Times, Sunday Times (2014)
There have been numerous complaints that visitors do not show respect at the memorial.
Times, Sunday Times (2016)
official complaint
I made an official complaint on June 10 and the acknowledgment promised a reply within eight weeks.
Times, Sunday Times (2012)
The club said it had not received an official complaint and declined to comment further.
Times, Sunday Times (2011)
Three members of staff lodged official complaints.
Times, Sunday Times (2009)
patient complaints
Only 11 doctors were struck off as a result of patient complaints last year, compared with 66 struck off after complaints from medical professionals.
Times, Sunday Times
Our investigation found patient complaints nearly doubled in a year to eight a day.
The Sun
The inquiry, which was brought about due to patient complaints, will focus on major surgery, emergency and critical care services.
Retrieved from Wikipedia CC BY-SA 3.0
persistent complaints
There have also been persistent complaints that inspectors spend very little time talking to patients.
Times, Sunday Times
The persistent complaints of certain individuals are nothing more than that.
Times, Sunday Times
While you can be amazingly compassionate when others are struggling, you're getting exasperated with the persistent complaints of some.
Times, Sunday Times
pursue a complaint
However, you say you cannot be bothered to pursue your complaint.
Times, Sunday Times
A spokesman said the club would not pursue the complaint further.
Times, Sunday Times
They were 'unable to pursue the complaint because this insurance was sold through an unregulated broker'.
Times, Sunday Times
If he starts to cave in to the pressure, they should again make note, and pursue a complaint with the elected folk.
Globe and Mail
He further said that anyone was welcome to pursue any complaint in any professional body.
Retrieved from Wikipedia CC BY-SA 3.0
receive a complaint
The academy said teachers had received complaints from parents about their child's progress.
Times, Sunday Times (2016)
But the company claimed to have received no complaints.
Times, Sunday Times (2013)
Within weeks the council was receiving angry complaints from neighbours.
Times, Sunday Times (2006)
register a complaint
I was told the only way to release our bond was to register a complaint and ask for the bank to reconsider our request.
Times, Sunday Times
When we found the 'beach house' was two miles from the sea, we didn't call to register a complaint.
Times, Sunday Times
Customers may have long suspected this - especially after a call centre has left them dangling on hold or after trying to register a complaint about shoddy treatment.
Times, Sunday Times
No evidence or witnesses are required to register a complaint and incidents can even be registered anonymously.
Times, Sunday Times
And good luck if you want to register a complaint.
The Sun
reject a complaint
In January, the Court rejected the complaint, by four votes to three.
Times, Sunday Times (2012)
He said a complaint was reJected after only 48 hours.
Times, Sunday Times (2016)
The complaint was rejected .
Times, Sunday Times (2007)
repeated complaints
The broken sewage pipe was left unfixed for days despite repeated complaints from soldiers.
The Sun
The senior figure in the armed forces received the publicly funded redundancy payout despite repeated complaints from defence chiefs that the military budget had been overstretched.
Times,Sunday Times
Although they will probably benefit from one element or other of the changes, there were repeated complaints about one factor: people can be fined for not buying insurance.
Times, Sunday Times
Repeated complaints about his behaviour in the final months of the 2015 campaign were also dismissed by party officials.
Times, Sunday Times
She had made repeated complaints about his behaviour.
Times, Sunday Times
resolve a complaint
It is not known how many complaints were resolved .
The Sun (2006)
Patients want complaints resolved quickly and locally.
Times, Sunday Times (2007)
Two thirds of complaints were resolved within three to six months.
Times, Sunday Times (2010)
review a complaint
I asked the bank to review your complaint again, checking the purchase process you had been through.
Times, Sunday Times
However, it agreed to review your complaint again and this time it appreciated that you wish to be treated in a large general hospital.
Times, Sunday Times
After reviewing your complaint, it admits you were mis-sold.
The Sun
He had worked hard to collect comments and had promised to respond to the concerned group after the elders reviewed their complaints.
Christianity Today
It has reviewed your complaint and admits you were mis-sold.
The Sun
settle a complaint
Publishers would be under 'enormous commercial pressure' to settle any complaint, even if it was completely unjustified, because otherwise they could face financial ruin.
Times, Sunday Times
The company then has eight weeks to settle the complaint.
Times, Sunday Times
The bank has conducted its own review and settled some complaints.
Times, Sunday Times
Companies should settle complaints within eight weeks.
Times, Sunday Times
Sometimes they also have a mandate to settle complaints by consumers that have not been dealt with satisfactorily by service providers.
Retrieved from Wikipedia CC BY-SA 3.0
similar complaint
The ombudsman began to receive similar complaints last year.
Times, Sunday Times (2015)
Other public figures have made similar complaints.
Times, Sunday Times (2016)
He wants services to put us in touch with other people who have similar complaints.
Times, Sunday Times (2014)
skin complaint
Experts suggest a quarter of all GP visits involve skin complaints.
The Sun (2015)
One resident said her children were suffering from skin complaints.
Times, Sunday Times (2009)
B6 also helps protect against skin complaints such an eczema and dandruff.
The Sun (2008)
spark a complaint
The number of jail sentences sparking official complaints for being too lenient surged to a record high last year.
The Sun (2013)
The story sparked 21 complaints.
The Sun (2008)
His comment sparked complaints to health bosses.
The Sun (2012)
submit a complaint
His complaint was submitted on June 1 last year.
Times, Sunday Times (2006)
The family are now expected to submit a formal complaint against their GPs.
The Sun (2010)
His parents have submitted a complaint about the way that social services have handled the proceedings.
Times, Sunday Times (2008)
uphold a complaint
A spokesman confirmed that the complaint was upheld.
Times, Sunday Times (2010)
They will decide whether to uphold the complaint against him.
The Sun (2010)
Not one of the complaints was upheld .
Times, Sunday Times (2010)
usual complaints
The usual complaints made to developers crop up again and again.
Times, Sunday Times
Despite the usual complaints about being exhausted, they seemed to be enjoying themselves, giddy with the excitement of the families they had been through so much to create.
Times,Sunday Times
Yet something has been bothering me about this season's football, something quite different from the usual complaints.
Times, Sunday Times
You're probably expecting me to trot out the usual complaints: that she's famous for no reason, that she's become a soap opera, that her views are banal and predictable.
Times, Sunday Times
These include problems functioning government deficits, more than usual complaints over taxation, conspicuous governmental favoring of one set of economic interests over another, administrative entanglements and confusions.
Retrieved from Wikipedia CC BY-SA 3.0
valid complaint
Those with a valid complaint risked having it rejected inappropriately and may not have received the compensation to which they were entitled.
Times, Sunday Times
However, the claimant's union could have no valid complaint if he declined to waive his right to have a trial that was seen to be fair.
Times, Sunday Times
He added that the company did not accept that the airlines had a valid complaint.
Times, Sunday Times
There has been a valid complaint made.
Times, Sunday Times
There are more valid complaints.
Times, Sunday Times
voice a complaint
Almost before he could voice his complaint, he was offered a much lower new tariff, this time only 0.4 per cent higher than the existing one.
Times, Sunday Times
Consumers showed no reluctance to voice their complaints.
The Times Literary Supplement
In addition, he hit 31 clean winners and only 20 unforced errors; numbers that equate to a performance with which few could voice any complaints.
Times, Sunday Times
Residents voiced their complaints online.
Times, Sunday Times
This would provide a platform to the citizens for voicing their complaints and also bring out the deficiencies in the system for suitable remedial action.
Retrieved from Wikipedia CC BY-SA 3.0
widespread complaints
This has now made three-halfpence the normal unit of passenger fares, and led to widespread complaints of the insufficiency of the supply of halfpence.
Times,Sunday Times
Nevertheless, the widespread complaints appear to clash with the government's promise to help small tech companies win official business.
Times, Sunday Times
There are also widespread complaints that academics are pressurised by their institutions to inflate the marks of students.
Times, Sunday Times
The film has drawn widespread complaints from some in the scientific community, citing numerous errors and misleading claims.
Retrieved from Wikipedia CC BY-SA 3.0
withdraw a complaint
She said she was forced to withdraw a complaint about it 18 months ago.
The Sun
She was removed from the clinic and says she was offered 120,000 to withdraw her complaint.
The Sun
I asked to withdraw my complaint, but it was out of my hands.
The Sun
She reported the incident to the police but was told by an army recruiting sergeant to withdraw her complaint or face losing her career.
Times, Sunday Times
Perhaps he should also withdraw the complaint he then lodged against the paramedic involved.
The Sun
written complaint
There was not, but he has had three informal complaints and one minor written complaint since then.
Times, Sunday Times
A group of students has made a written complaint to the university but nothing seems to have been resolved.
Times, Sunday Times
It's a good idea to copy in the boss on a written complaint to the head of customer services that demands a response within 14 days.
Times, Sunday Times
If you keep getting letters, send a written complaint.
The Sun
Following a written complaint, it increased its offer to 250, at which point you asked for my advice.
Times, Sunday Times
Translations:
Chinese: 抱怨
Japanese: 不平
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