I went to the local branch, where the manager signed a sheet of headed notepaper with my name and address on it.

Set up a business bank account at your local branch.

On Tuesday they visit their local branch office to hand in their collections and have a performance review with their field manager.

The local branch office then deposits the checks into a local bank account.

When you have satisfactorily answered these questions yourself you need to write to your local branch manager explaining your difficulties and putting forward a revised proposal.