I agree that we need clear accountability rather than overly complex systems.

Puddings were overly complex, difficult to eat and made to show off the kitchen's dexterity, rather than for customer pleasure.

But most of their schemes have been overly complex and bureaucratic.

The so-called tailored business loans have been widely criticised as being overly complex and, in many cases, mis-sold.

In short, managers are distracted from their focus on delivering core services because of overly complex strategies.