单词 | customer orientation |
释义 | > as lemmascustomer orientation customer orientation n. originally U.S. = customer focus n. ΚΠ 1952 Amer. Jrnl. Sociol. 57 484/1 The customer-orientation of the business furriers was emphasized; yet in the early 1800's the merchants are said to have been unconcerned with the customers' good will. 1971 Jrnl. Marketing 35 No. 4. 39/2 The purpose of customer orientation is to improve the firm's selling effectiveness. 1992 Sydney Morning Herald (Nexis) 5 Dec. 24 Travellers deal with parking, customs, immigration and retail operators who largely have no customer orientation whatsoever. Greetings, smiles and courtesy are generally absent. 2011 Daily News (Sri Lanka) (Nexis) 8 Apr. Attempting to practice marketing without customer orientation will be of no use. < as lemmas |
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