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| 单词 | customer-facing |
| 释义 | > as lemmascustomer-facing customer-facing adj. (a) of, relating to, or involved in direct interaction with customers; (b) (less commonly) characterized by prioritization or provision of a high level of customer service; cf. customer-focused adj. ΚΠ 1986 Times 13 Feb. 26/4 (advt.) The job will involve close liaison with British Telecom Headquarters, other British Telecom Districts and customer-facing divisions within the District. 1989 Training & Devel. Jrnl. Dec. 56/3 The goal of TQS is to create a ‘customer facing’ culture in which service quality is a dominant value. 1994 Sunday Times 6 Mar. vi. 9/3 (advt.) In this senior position, you must possess outstanding customer-facing skills. 2013 M. Watkinson Ten Princ. behind Great Customer Experiences xi. 164 In the last seven years I have seen a senior manager perform a customer-facing role zero times. < as lemmas |
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