单词 | call handling |
释义 | > as lemmascall handling call handling n. the way in which incoming telephone calls are dealt with, esp. by a business or other organization receiving a large number of calls. ΚΠ 1970 D. J. Douglas Occup. & Therapeutic Contingencies of Ambulance Services in Metrop. Areas (PhD. Diss., Univ. of California) 302 The men in a central communications operation are usually more experienced and better trained in call handling..than the usual ‘pick-up’ dispatcher. 1985 Computerworld 21 Jan. 30/3 In advertising..proper call handling is extremely important. This is a service business, and success means, very simply, providing clients with the best possible service. 1998 Direct Apr. 8/3 The move mimics News International's ITS company, Broadsystem, which is now expanding into live operator call handling. < as lemmas |
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