单词	complaint
释义	complaintcom‧plaint /kəmˈpleɪnt/ ●●● S3 W3 noun Word Origin WORD ORIGINcomplaint Origin: 1300-1400 Old French complainte, from complaindre; ➔ COMPLAIN Examples EXAMPLES FROM OTHER DICTIONARIES Complaints are dealt with by the customer services department. Hay fever is a common complaint in spring and summer. He is having treatment for a minor skin complaint. If you have a complaint, you should write to the manager. If you have any complaints, please contact our customer relations department. Keating was dismissed after complaints about the quality of his work. Mr Kelly has made a formal complaint against the police. Our main complaint is the poor standard of service. Some employees are worried about what will happen to them if they make a complaint. The commission has so far received nearly 10,000 letters of complaint. The cream is normally used for treating minor skin complaints. The service was good, but my only complaint is the high prices. EXAMPLES FROM THE CORPUS A dissatisfied employer would file a complaint with the high school. None the less, annual employee complaints filed with the federal Equal Employment Opportunity Commission have doubled. On 25 August 1987, the following week, Chief Inspector Lovell was appointed as investigating officer in accordance with the statutory complaints procedure. Some of the complaints about the pedestrian environment arise because of their implications for traffic safety. The larger size of authorities has produced complaints about remoteness from rural areas. You always run the risk that your complaints get back to your boss, but you also might get some relief. Thesaurus THESAURUS► complaint something that you say or write when you are complaining, especially to someone in an official position: · If you have any complaints, please contact our customer relations department.· Our main complaint is the poor standard of service.· If you have a complaint, you should write to the manager.make a complaint: · Some employees are worried about what will happen to them if they make a complaint.complaint about: · Keating was dismissed after complaints about the quality of his work.formal complaint: · Mr Kelly has made a formal complaint against the police.letters of complaint: · The commission has so far received nearly 10,000 letters of complaint. ► protest when someone complains publicly about something that they think is wrong or unfair and should not be allowed to happen: · Despite their protests, the students’ fees were increased.in protest (=as a way of making a protest): · When two members of the team were dismissed, the rest of them walked out in protest.protest against: · The ambassador lodged a formal protest against the proposals.ignore somebody’s protests: · Ignoring my protests, he took off his jacket and wrapped it around my shoulders. ► grievance something that you feel unhappy about because you think that you have been treated unfairly – use this especially about an official complaint you make about the place where you work: file a grievance (=officially complain): · She filed a grievance last year after her supervisor refused to promote her.grievance against: · Anyone who has a legitimate grievance against the company can take it to the arbitration committee.air a grievance (=discuss a grievance publicly): · The meetings give employees the opportunity to express their views or air grievances. Longman Language Activatora complaint► complaint something that you say or write when you are complaining, especially to someone in an official position: · If you have any complaints, please contact our customer relations department.· Our main complaint is the poor standard of service.· If you have a complaint, you should write to the manager.make a complaint: · Some employees are worried about what will happen to them if they make a complaint.complaint about: · Keating was dismissed after complaints about the quality of his work.formal complaint: · Mr Kelly has made a formal complaint against the police.letters of complaint: · The commission has so far received nearly 10,000 letters of complaint. ► protest when someone complains publicly about something that they think is wrong or unfair and should not be allowed to happen: · Despite their protests, the students' fees were increased.in protest (=as a way of making a protest): · When two members of the team were dismissed, the rest of them walked out in protest.protest against: · The ambassador lodged a formal protest against the proposals.ignore somebody's protests: · Ignoring my protests, he took off his jacket and wrapped it around my shoulders. ► outcry an angry protest by a lot of people about something that they think is very wrong or unfair: · Despite an outcry, the university refused to change its admission policies.public outcry: · The shooting of an unarmed teenager by police caused a public outcry.outcry about/over: · There was a widespread outcry over the increase in fuel tax.outcry against: · The public outcry against the executions made little difference. ► grievance something that you feel unhappy about because you think that you have been treated unfairly - use this especially about an official complaint you make about the place where you work: file a grievance (=officially complain): · She filed a grievance last year after her supervisor refused to promote her.grievance against: · Anyone who has a legitimate grievance against the company can take it to the arbitration committee.air a grievance (=discuss a grievance publicly): · The meetings give employees the opportunity to express their views or air grievances. ► gripe informal something unimportant that you keep complaining about or feel unhappy about: · Students' main gripe is the poor quality of the dorm food.· I left the house because I wasn't in the mood to listen to Maude's gripes. to say that you are annoyed or not satisfied about something► complain to say that you are annoyed and not satisfied about something or someone: · We had to remove the advertisement because so many people complained.· Residents are complaining because traffic in the area has increased.complain about: · Their neighbours complained about their constant loud music.complain that: · Jenny's always complaining that her boss gives her too much work.complain to: · If the hotel isn't satisfactory, you should complain to the Tourist Office.constantly complain: · He constantly complains about how he's treated at work.complain bitterly (=complain very strongly): · Workers who had lost their jobs complained bitterly about the way they had been treated. ► make a complaint to formally complain about something to someone in authority: · Write to this address if you wish to make a complaint.make a complaint to: · Parents made a complaint to the principal about bullying in the school. ► lodge a complaint British /file a complaint American to make an official complaint, usually in writing, to someone in authority: · She went to the city council and lodged a complaint.lodge a complaint with: · The company said it plans to file a complaint with the International Trade Commission.lodge a complaint against: · Conyers said she had been blocked from promotion after filing a complaint against a male co-worker. ► protest to complain about something, especially publicly or officially, because you are annoyed or think it is unfair: · He was carried away in a police van, protesting loudly.protest about: · Passengers protested angrily about increased rail fares.protest to: · The journalists have protested to government officials about the way they were treated.protest (that): · Dan protested it wasn't him who had caused the problems.protest your innocence (=say that you are innocent): · Mills, who has been in prison since 1987, has always protested his innocence. ► object to say that you do not agree with something or you do not approve of it, because it annoys you or offends you: · "My name's not Sonny," the child objected.object to: · Does anyone object to these proposals?object if: · Will she object if I use her laptop? ► take it up with/take the matter up with to speak or write to someone in authority complaining about something: · I told her she should take it up with her local council.· Alton said he was prepared to take the matter up with the Ministry of Health if necessary. ► air your grievances to talk about the things you are unhappy or annoyed about, especially in public to people in authority so that they can do something about them: · The meeting gave employees an opportunity to air their grievances.· The uprising at Southport prison ended after inmates were allowed to air their grievances to the media. an illness► illness a health problem that you are suffering from which makes you feel ill: · She died yesterday after a long illness.suffer from an illness: · People are often too embarrassed to admit that they have suffered from any form of mental illness.recover from an illness: · 80% of patients now recover completely from this illness and are able to lead perfectly normal lives.contract an illness formal (=get or begin to have an illness, especially a serious one): · Doctors believe he may have contracted the illness while he was in Africa.minor illness (=one that is not serious): · Minor illnesses such as colds are usually best left to get better by themselves.terminal illness (=one that cannot be cured and causes death): · Should doctors always tell patients that they have terminal illnesses such as cancer?serious illness (=one that makes you very ill): · You are allowed time off work only in cases of serious illness or bereavement. ► disease a particular illness that has a medical name: · The most common symptoms of the disease are a high temperature and spots all over the body.· Thousands of people in this area are dying from hunger and disease.catch a disease (=get a disease from another person): · Anyone can catch the disease -- not just homosexual men or drug addicts.suffer from a disease (=have a disease): · She suffers from a rare disease of the nervous system.infectious disease (=easily passed from one person to another by breathing): · Travellers to India are advised to get vaccinated against infectious diseases such as typhoid before they go.contagious disease (=easily passed from one person to another by touch): · Childhood diseases such as measles and chickenpox are highly contagious.fatal disease (=one which causes death): · Malaria is still a common disease in West Africa and is often fatal.heart/lung/kidney etc disease: · Smoking is a major cause of heart disease. ► virus a small living thing that causes infectious illnesses, or a type of infectious illness: · the virus that causes the common cold· He could be carrying the AIDS virus.· It is estimated that over thirty million people are now infected with the virus.· a vaccine which protects against Hepatitis B, a highly infectious virus which is transmitted sexually or by sharing infected needles.· She thinks she picked up some kind of mystery virus while she was on vacation. ► bug informal an illness that people catch very easily from each other but that is not very serious: pick up a bug (=get a bug): · I think I've picked up the bug that's been going round the office.stomach/tummy bug (=illness affecting the stomach): · Gemima's been off school with a tummy bug this week.catch a bug: · Young schoolkids are always catching various bugs. ► infection an illness that is caused by bacteria and that affects one part of your body, such as your ears, throat, lungs, or skin: · If you don't clean the wound properly you could get an infection.throat/ear/lung etc infection: · Roz was suffering from a throat infection and could hardly talk. ► condition a problem that affects someone's health permanently or over a long period of time: · People with your condition should not smoke.suffer from a condition: · Diane suffers from a rare heart condition which means she has to take drugs all the time. ► ailment formal an illness of condition, especially one that affects a particular part of your body: · The medicine was supposed to cure all kinds of ailments, ranging from colds to back pains.· The most commonly reported ailment among VDU operators is eye-strain.minor ailment: · Patients who often complain of minor ailments might have something more important on their minds. ► disorder an illness that prevents part of your body from working properly or affects the way you behave, especially one that is permanent or continues for a long time: eating/personality disorder: · Children with eating disorders such as anorexia need close supervision.stomach/liver/skin etc disorder: · Minor stomach disorders are common when travelling abroad.· Eventually after weeks of tests they discovered I had a rare liver disorder.disorder of the liver/stomach/brain etc: · The hospital specializes in treating disorders of the brain. ► complaint an illness that affects a particular part of your body, especially one that is not very serious - used especially by doctors or in medical books: · The cream is normally used for treating minor skin complaints.· Hay fever is a common complaint in spring and summer. WORD SETS► Illness & Disability abscess, nounache, verbache, nounacne, nounagoraphobia, nounagoraphobic, nounague, noun-aholic, suffixAIDS, nounailment, nounairsick, adjectivealbino, nounalcoholic, nounalcoholism, nounallergic, adjectiveallergy, nounamnesia, nounamputee, nounanaemia, nounanaemic, adjectiveangina, nounanorexia, nounanorexic, adjectiveantacid, nounanthrax, nounantibody, nounantidepressant, nounantidote, nounantigen, nounantihistamine, nounanti-inflammatory, adjectiveantitoxin, nounapoplectic, adjectiveapoplexy, nounappendicitis, nounarteriosclerosis, nounarthritis, nounaseptic, adjectiveaspirin, nounasthma, nounastigmatism, nounasymptomatic, adjectiveathlete's foot, nounatrophy, verbauto-immune disease, nounAyurvedic medicine, nounbaby blues, nounbacillus, nounbackache, nounbark, verbbattle fatigue, nounBCG, nounbedridden, adjectivebedsore, nounbed-wetting, nounbellyache, nounbenign, adjectiveberiberi, nounbespectacled, adjectivebetter, adjectivebilious, adjectivebinge, verbbiopsy, nounbirthmark, nounbite, verbbite, nounblack and blue, adjectiveBlack Death, the, black eye, nounblackout, nounbleed, verbbleeding, nounblind, verbblister, nounblister, verbblood bank, nounblood donor, nounblood poisoning, nounbloodshot, adjectiveblood transfusion, nounbloody, adjectivebloody, verbblue baby, nounboil, nounbotulism, nounbrain damage, nounbreakdown, nounbronchitis, nounbruise, nounbruise, verbBSE, nounbubonic plague, nounbug, nounbulimia, nounbump, nounbunion, nounbuzz, verbcalloused, adjectivecallus, nouncancer, nouncandida, nouncanker, nouncarbuncle, nouncarcinogen, nouncarcinogenic, adjectivecarcinoma, nouncardiac, adjectivecardiovascular, adjectivecaries, nouncarpal tunnel syndrome, nouncarrier, nouncarry, verbcarsick, adjectivecast, nouncasualty, nouncataract, nouncatarrh, nouncatatonic, adjectivecatching, adjectivecauliflower ear, nouncerebral palsy, nouncertify, verbcervical smear, nounchapped, adjectivecharley horse, nounchemotherapy, nounchesty, adjectivechicken pox, nounchilblains, nounChinese medicine, nouncholera, nounchronic, adjectivecirrhosis, nounCJD, nouncleanse, verbcleft palate, nounclinic, nounclinical, adjectiveclub foot, nouncold, nouncold sore, nouncolic, nouncolitis, nouncollapse, verbcolour-blind, adjectivecoma, nouncommon cold, nouncommon denominator, nouncommunicate, verbcomplaint, nouncomplicate, verbcomplication, nouncompound fracture, nounconcuss, verbconcussion, nouncondition, nouncongenital, adjectivecongested, adjectiveconjunctivitis, nounconstipation, nounconsumption, nounconsumptive, nouncontagion, nouncontagious, adjectivecontinent, adjectivecontract, verbcontusion, nounconvalesce, verbconvulsion, nouncorn, nouncortisone, nouncot death, nouncough, nounCPR, nouncrack-up, nouncramp, nounCreutzfeldt-Jakob disease, nouncrick, nouncrick, verbcripple, nouncripple, verbcross-eyed, adjectivecroup, nouncurable, adjectivecut, nouncyst, nouncystic fibrosis, nouncystitis, noundecompression sickness, noundeep vein thrombosis, noundeformity, noundegenerative, adjectivedehydrate, verbdelirious, adjectivedelirium, noundelusion, noundementia, noundengue fever, noundepression, noundermatitis, noundiabetes, noundiabetic, adjectivediabetic, noundiagnosis, noundialysis, noundiaper rash, noundiarrhoea, noundiphtheria, noundisability, noundisable, verbdisabled, adjectivedischarge, verbdisease, noundisgorge, verbdislocate, verbdisorder, noundissipated, adjectivedissipation, noundistemper, noundistend, verbdizzy, adjectivedoddering, adjectivedoddery, adjectivedonate, verbdonor, noundouble vision, noundoughy, adjectivedown, adverbDown's syndrome, noundrawn, adjectivedressing, noundrinker, noundrunk, adjectivedrunk, noundrunken, adjectivedull, adjectivedumb, adjectiveDVT, noundysentery, noundyslexia, noundyspepsia, noundyspeptic, adjectiveearache, nouneating disorder, nounEbola, nounectopic pregnancy, nouneczema, nounemaciated, adjectiveemasculate, verbembolism, nounemphysema, nounencephalitis, nounendoscope, nounenervate, verbenteritis, nounepidemic, nounepilepsy, nounepileptic, adjectiveepileptic, nounetiology, nounexcruciating, adjectiveexposure, nouneyeless, adjectiveeye strain, nounfail, verbfaint, nounfester, verbfever, nounfever blister, nounfevered, adjectivefeverish, adjectivefirst aid, nounfit, nounflat feet, nounflat-footed, adjectiveflu, nounfood poisoning, nounfoot and mouth disease, nounfracture, verbfracture, nounfrostbite, noungall, noungammy, adjectiveganglion, noungangrene, noungas, noungash, noungastric, adjectivegastritis, noungastroenteritis, nounGerman measles, nounget, verbgingivitis, nounglandular fever, nounglaucoma, noungnarled, adjectivegonorrhea, noungout, noungrand mal, noungraze, verbgraze, noungriping, adjectivegroggy, adjectivegrowing pains, noungrowth, noungush, verbgynaecology, nounhacking cough, nounhaemophilia, nounhaemophiliac, nounhaemorrhage, nounhaemorrhage, verbhaemorrhoids, nounhalitosis, nounhandicap, nounhandicapped, adjectivehangover, nounhard of hearing, adjectiveharelip, nounhay fever, nounheadache, nounhealth, nounheart attack, nounheartburn, nounheart disease, nounheart failure, nounheat exhaustion, nounheat rash, nounheatstroke, nounheave, verbhepatitis, nounhernia, nounherpes, nounHIV, nounhormone replacement therapy, nounhospital, nounhospitalize, verbhot flush, nounhousebound, adjectiveHRT, nounhump, nounhumpback, nounhunchback, nounhungover, adjectivehydrophobia, nounhypertension, nounhypothermia, nounhysterectomy, nounhysteria, nounhysterical, adjectiveillness, nounimmune, adjectiveimmune system, nounimmunity, nounimmunize, verbimmunology, nounimpacted, adjectiveimpediment, nounimpetigo, nounimpotent, adjectiveincision, nounincontinent, adjectiveincubate, verbincurable, adjectiveindigestion, nounindisposed, adjectiveindisposition, nouninfantile, adjectiveinfantile paralysis, nouninfect, verbinfected, adjectiveinfection, nouninfectious, adjectiveinfirmity, nouninflammation, nouninflammatory, adjectiveinfluenza, nouninfusion, nouningrowing, adjectiveinoculate, verbinoperable, adjectiveinsane, adjectiveinsanity, nouninsomnia, nouninsomniac, nouninstability, nounintensive care, nounintravenous, adjectiveinvalid, nouninvalidity, nouninvasive, adjectiveirregular, adjectiveirritable bowel syndrome, nounirritant, nounirritate, verbirritated, adjectiveirritation, noun-ism, suffixisolation, nounjaundice, nounjaundiced, adjectivejet lag, nounknock-kneed, adjectiveknotted, adjectivelaceration, nounlaryngitis, nounlegionnaire's disease, nounleper, nounleprosy, nounlesion, nounleukemia, nounlisp, nounlisteria, nounliverish, adjectivelockjaw, nounlong-sighted, adjectiveloose, adjectivelozenge, nounlumbago, nounlunacy, nounLyme disease, nounmad cow disease, nounmalady, nounmalaise, nounmalaria, nounmalformation, nounmalignancy, nounmalignant, adjectivemalnourished, adjectivemalnutrition, nounmange, nounmangy, adjectivemania, nounmanic, adjectivemanic depression, nounmastitis, nounME, nounmeasles, nounmedicinal, adjectivemegalomania, nounmegalomaniac, nounmelancholia, nounmelancholic, adjectivemelanoma, nounmend, verbmeningitis, nounmentally handicapped, adjectivemigraine, nounmild, adjectivemiscarriage, nounmole, nounmongol, nounmono, nounmononucleosis, nounmorbid, adjectivemorning sickness, nounmoron, nounmotion sickness, nounmotor neurone disease, nounMRI, nounMRSA, nounMS, nounmultiple sclerosis, nounmumps, nounmurmur, nounmusclebound, adjectivemuscular dystrophy, nounmute, adjectivemute, nounmyopia, nounmyopic, adjectivemyxomatosis, nounnarcolepsy, nounnausea, nounnauseate, verbnauseous, adjectivenearsighted, adjectivenervous breakdown, nounnettle rash, nounneuralgia, nounneurosis, nounneurotic, adjectivenosebleed, nounnotifiable, adjectiveNSU, nounobesity, nounoff-colour, adjectiveoperate, verboperation, nounophthalmic, adjectiveophthalmology, noun-osis, suffixosteoarthritis, nounosteopathy, nounosteoporosis, nounoutpatient, nounoverbite, nounpacemaker, nounpaediatrics, nounpale, adjectivepallid, adjectivepallor, nounpalpitate, verbpalpitations, nounpalsy, nounpandemic, nounparalyse, verbparalysed, adjectiveparalysis, nounparalytic, adjectiveparalytic, nounparanoia, nounparaplegia, nounparaplegic, nounparasitic, adjectiveParkinson's disease, nounparoxysm, nounpasty, adjectivepasty-faced, adjectivepathogen, nounpathological, adjectivepathology, nounpeaked, adjectivepeaky, adjectivepellagra, nounpeptic ulcer, nounperforated, adjectiveperiod pain, nounperitonitis, nounpernicious anaemia, nounpersecution complex, nounpestilence, nounpestilential, adjectivepetit mal, nounpharyngitis, nounphlebitis, nounphlegm, noun-phobic, suffixphysiotherapy, nounpigeon-toed, adjectivepins and needles, nounplacebo, nounplague, nounplaque, nounplaster cast, nounpleurisy, nounPMS, nounPMT, nounpneumonia, nounpockmark, nounpockmarked, adjectivepoisoning, nounpolio, nounpolyp, nounpoor, adjectivepost-traumatic stress disorder, nounpremenstrual tension, nounprescribe, verbprescription, nounpreventive medicine, nounprickle, verbprickly heat, nounprognosis, nounprolapse, nounprophylactic, adjectiveprophylactic, nounprophylaxis, nounpsoriasis, nounpsychopath, nounpsychosis, nounpsychosomatic, adjectivepsychotic, adjectivepuffy, adjectivepull, verbpurulent, adjectivepus, nounpustule, nounqueasy, adjectiverabid, adjectiverabies, nounradiation sickness, nounradiography, nounrash, nounraw, adjectivereact, verbreaction, nounreceive, verbrecuperate, verbrecuperative, adjectiveregurgitate, verbrelapse, verbremission, nounrepetitive strain injury, nounresistance, nounrespond, verbretch, verbRhesus factor, nounrheumatic, adjectiverheumatic fever, nounrheumatism, nounrheumatoid arthritis, nounrickets, nounringworm, nounRSI, nounrubella, nounrun-down, adjectiverunny, adjectiverupture, nounsaddle-sore, adjectivesalmonella, nounscab, nounscabby, adjectivescabies, nounscald, verbscald, nounscaly, adjectivescar, nounscar, verbscarlet fever, nounschizophrenia, nounsciatica, nounsclerosis, nounscrape, verbscrape, nounscratch, nounscurvy, nounseasick, adjectiveseizure, nounself-examination, nounsenile, adjectivesenile dementia, nounsenseless, adjectivesepsis, nounseptic, adjectivesepticaemia, nounserum, nounset, verbsexually transmitted disease, nounshell shock, nounshell-shocked, adjectiveshingles, nounshock, nounshort-sighted, adjectivesickle-cell anaemia, nounsickly, adjectivesickness, nounside effect, nounsightless, adjectivesimple fracture, nounsleeping sickness, nounslipped disc, nounsmallpox, nounsnakebite, nounsnow blindness, nounsore, adjectivesore, nounspastic, adjectivespecial needs, nounspecimen, nounspina bifida, nounsprain, verbsputum, nounsquint, verbsquint, nounstammer, nounstarvation, nounstarve, verbSTD, nounstomachache, nounstone, nounstrain, nounstrain, verbstrangulated, adjectivestrep throat, nounstroke, nounsty, nounsuccumb, verbsufferer, nounsunstroke, nounsuperbug, nounsurgical, adjectiveswelling, nounswollen, adjectivesymptom, nounsymptomatic, adjectivesyndrome, nounsyphilis, nounTB, nountear, verbtetanus, nountherapeutic, adjectivetherapy, nounthrombosis, nounthrush, nountic, nountight, adjectivetingle, verbtinnitus, nountipsy, adjectivetonsillitis, nountoothache, nountorment, nountourniquet, nountoxaemia, nountoxic shock syndrome, nountraction, nountransfusion, nountrauma, nountravel sickness, nountreatment, nountremor, nountuberculosis, nountumour, nountunnel vision, nountwinge, nountwitch, nountyphoid, nountyphus, nounulcer, nounulcerate, verbultrasound, noununderweight, adjectiveundressed, adjectiveunhealthy, adjectiveuntreated, adjectivevaccinate, verbvaccine, nounvaricose veins, nounVD, nounvenereal disease, nounverruca, nounvertigo, nounviral, adjectivevirology, nounvirulent, adjectivevomit, verbvomit, nounwart, nounweak, adjectiveweal, nounweep, verbwheeze, verbwheeze, nounwheezy, adjectivewhiplash, nounwhooping cough, nounwind, nounwithered, adjectivewound, nounwrench, verbwriter's cramp, nounyaws, nounyeast infection, nounyellow fever, noun Collocations COLLOCATIONS FROM THE ENTRYverbs► make a complaint (=complain formally to someone)· The manager of the team decided to make a complaint about the referee. ► file/lodge a complaint formal (=make a complaint)· She filed a complaint against several of her colleagues. ► have a complaint (=want to complain about something)· Please let us know if you have any complaints about our service. ► bring a complaint against somebody formal (=complain in a formal, legal way)· Higgins brought a complaint against his former manager. ► receive a complaint (also have a complaint)· Our department has received a number of complaints from the public. ► deal with/handle a complaint · Police officers came to the house to deal with a complaint about noise. ► investigate a complaint · The dog was rescued after officials investigated a complaint of neglect. ► uphold a complaint (=say it is reasonable)· The complaint was upheld and the advertisement was withdrawn. ► a complaint concerns something/relates to something · We have received a number of complaints concerning faulty goods. ADJECTIVES/NOUN + complaint► a formal/official complaint · The man has lodged a formal complaint against the police. ► a common/widespread/frequent complaint · A common complaint of children is that parents do not listen to them. ► a serious complaint · Serious complaints of negligence have been made. ► a customer/consumer complaint · As a result of the improvements, customer complaints went down by 70%. ► a bitter complaint (=a very angry one)· The people are full of bitter complaints about their government. ► a familiar complaint (=one that you have heard many times)· A lack of good public transport is a familiar complaint. phrases► cause/grounds for complaint (=a good reason to complain)· I do not think that he has any cause for complaint. ► a letter of complaint · I wrote a letter of complaint to the hospital manager. ► a complaints procedure (=a system for dealing with complaints)· There is a very straightforward complaints procedure you must follow. COLLOCATIONS FROM OTHER ENTRIES► air your views/grievances/complaints etc  Staff will get a chance to ask questions and air their views. ► a chest complaint/problem (=something wrong with your chest and causing you pain)· Older people often suffer from chest complaints. ► customer complaints · My job is to handle customer complaints and enquiries. ► deal with a complaint · Working in the Customer Service Department, you become an expert in dealing with complaints. ► file a complaint/lawsuit/petition etc (against somebody)  Mr Genoa filed a formal complaint against the department. ► make/lodge a formal complaint  Mr Kelly has lodged a formal complaint against the police. ► a letter of thanks/introduction/complaint etc · I finally got a letter of apology from the company. ► a complaints procedure · The company has a standard complaints procedure. ► received ... complaints  We have received numerous complaints about the noise. ► a skin condition/complaint/disease · She suffers from a nasty skin condition. ► trivial problem/matter/complaint etc  We were punished for the most trivial offences. COLLOCATIONS FROM THE CORPUSADJECTIVE► formal · But her family have now lodged a formal complaint with the Police Complaints Authority which is to investigate.· Preble, meanwhile, stands by her allegations and has filed a formal complaint with the Tucson Police Department.· Erdogan Kizilkaya submitted a formal complaint to the Kayseri State Prosecutor, in which he named those responsible for his torture.· That agency had received no formal complaints about Logan as of Saturday, Kinton said.· Of course, Alladice can occupy his time in custody by lodging any number of formal complaints.· Checking city records, Woodward had discovered that among the formal complaints was one from Martha Mitchell, Watergate resident.· If Sidacai cared to lodge a formal complaint, the jailers would suffer punishment. probably he would not complain. ► official · Several major law firms have recently enacted codes of conduct to delineate appropriate behavior and to ward off official complaints.· No wonder people sometimes start right off with an official complaint or even a writ.· I never even had to file an official complaint.· They've lodged an official complaint against the police, who they say were treating the case as suicide.· She's made an official complaint - just one of a record number received by Thames Valley Police this year.· The couple have lodged an official complaint against Gloucestershire police.· They took my furniture. Official complaint after police raid on a flat. NOUN► customer · They may be content to put up with a certain proportion of customer complaints for a given volume of business.· It was pulled off the air after two weeks because of customer complaints, but the shoes sold out.· If customer complaints don't come your way, go down to the Customer Relations Department and chat to the people there.· As a result of such improvements, customer complaints went down by more than 70 per-cent.· Do you genuinely and sincerely investigate customer complaints and try to eradicate the causes?· Accordingly, they hired more telephone representatives to relieve the pressure on employees charged with handling customer complaints and inquiries.· Customers' satisfaction - fewer customer complaints and loss of business. 3. ► procedure · An independent complaints procedure should be established for youngsters in care, she says.· A further reminder is the complaints procedure which members of the public can initiate against police officers.· Information about the firm, about other services offered and about quality standards and complaints procedures can be added.· The Bill ensures that there is a clear complaints procedures should things go wrong.· All voluntary agencies funded by the Department of Social Work must also now operate a complaints procedure.· The Association also operates a complaints procedure.· Once eye-witness statements have been obtained then proceed to obtain statements relative to systems of inspection, complaints procedures, etc. VERB► cause · But what causes this crippling complaint?· Writers and speakers can not be held responsible unless they authorise, or at least foresee, the publication which causes complaint. ► deal · How do you deal with complaints?· Under the Financial Services Act, each self-regulatory organisation must have in place a system for dealing with consumer complaints.· Her career was unusual in that she remained within the Customer Service Department throughout, becoming an expert in dealing with complaints.· New Mental Health Tribunals were set up in each health region to deal with any complaints arising from compulsory admission procedures.· Our letter will give you the name, address and telephone number of the employee dealing with your complaint.· There was no satisfactory method of dealing with trivial complaints.· Note. -There is a separate procedure under section 86 for dealing with complaints against senior officers above the rank of chief superintendent.· A new procedure for dealing with complaints was introduced by sections 83-103 of the P. & C.E. Act. ► file · There's no rough stuff from the police - nothing you could file a complaint about - just an unexpected public display.· Instead, he filed complaints over his lack of pay and his termination.· But remember, buyers often do not file complaints.· I am glad to see that the referee Leslie Irvine has filed an official complaint.· He filed a complaint with the House of Representatives seeking to overturn the election result.· Best filed a complaint saying the officers sprayed him with Mace, urinated near his car and flattened his tires.· It was not clear Monday who would file a new complaint. ► follow · We will contact the trader on your behalf to establish what action they propose to take following your complaint.· Area police, who were coordinating the tragedy coverage, issued a statement following complaints from some of the families.· Trading standards officers are looking into the matter following complaints.· The move follows complaints from television companies about the delay caused by the present system that allows three false starts.· The Lords' recommendations follow complaints that the Commission acts too frequently against Britain.· The home had been shut down following complaints of poor hygiene.· The headmistress was summoned to account for her actions, following a formal complaint by Mr Bradwell of the Victoria Inn. ► handle · The watchdog plans to issue formal regulatory guidance setting out how companies should handle endowment complaints and assess where compensation is due.· But questions remain about who should handle the complaints and who would pay for the appeals.· And the Financial Ombudsman Service this week published a briefing note for firms handling endowment mortgage complaints.· Accordingly, they hired more telephone representatives to relieve the pressure on employees charged with handling customer complaints and inquiries.· And again by a badly flawed system of handling complaints. ► hear · No one goes to such lengths now, though you do sometimes hear complaints from artists about the position of their work.· An orthopedic surgeon who asked not to be identified said he also hears increased patient complaints about waiting for bedpans or medications.· Some of it was judicial, when it heard the complaints of private persons.· Public concerns Bonnie Harkins has heard all the complaints.· She heard her sister's complaint and paid no attention.· Furthermore, I am tired of hearing complaints that Tucson is a low-wage, service-based economy city. ► investigate · This will provide an opportunity for investigating the complaints and remedying any flaws before the trial.· McGehee advocates the creation of an independent Office of Ethics Counsel to interpret the rules, investigate complaints and recommend sanctions.· How do social workers go about investigating these complaints, and what leads them towards deciding that a child has been abused?· The Wage and Hour Division investigates complaints.· Trading standards officers investigated the couple after complaints from a computer engineer who bought their products at a sale in Lyneham.· Do you genuinely and sincerely investigate customer complaints and try to eradicate the causes?· Also new is the provision for a Conveyancing Ombudsman to investigate complaints against lenders doing conveyancing.· In 1640, parliament, with the agreement of Charles I, appointed a committee to investigate complaints against clergy. ► lodge · But her family have now lodged a formal complaint with the Police Complaints Authority which is to investigate.· Keenan certainly bided his time before coming forward to lodge his complaints.· If Sidacai cared to lodge a formal complaint, the jailers would suffer punishment. probably he would not complain.· She agrees to go the city council and lodge a complaint.· A NORTH-EAST woman has lodged a complaint after an ambulance took almost an hour to arrive at an accident.· They've lodged an official complaint against the police, who they say were treating the case as suicide.· The couple have lodged an official complaint against Gloucestershire police.· When the public prosecutor appealed against that ruling, Pasko lodged a complaint in an attempt to clear his name. ► make · They all made a complaint of unfair dismissal.· No charges were filed and Sheffield was not made aware of the complaint until last month.· Complaints Members of third parties may make complaints in writing to the director.· The Disciplinary Board is responsible for hearing evidence and making decisions on ethical complaints filed against lawyers practicing law in North Dakota.· He made a complaint that the record of his interview in relation to that offence contained fabricated admissions.· Even then I stopped short of making a complaint.· The name and room number of the person making the complaint should be noted. 2.· Police enquiries were made into complaints from some parents about the camp and the way it was run. ► receive · Most of the major services have received numerous complaints from users who have been conned into purchasing illegal software.· The department occasionally receives complaints about health clubs, usually alleging a club did not fulfill promises about its facility or equipment.· District head postmaster John Ensoll said he had only received complaints going back to December last year.· Broxtermann also receives several complaints a week from groups and residents about problem phones.· The association received a record 5,330 complaints about travel agencies last year, up 41 % from 1998.· He eventually received a stack of complaints about adverse reactions, including cramps, nausea, heart palpitations, and severe diarrhea.· The Humane Society, Wright said, has received five complaints about the business since 1991. ► resolve · We always aim to resolve amicably any complaints using our Customer Services Department.· Instead, the company said it provides a variety of ways for employees to resolve conflicts and complaints.· If the plan does not resolve a serious complaint, they should ask their employer to intervene. ► respond · A writer in the Berliner Zeitung said the authorities' failure to respond to complaints had created a feeling of insecurity.· She said prison officials had been responding to complaints about pigeon droppings from employees and inmates.· He said the move increased parental choice and responded to complaints that the Government was discriminating against church schools.· It was to respond instantly to any complaint or grievance regard-less of the merits, and just fight the company.· Mr. Brooke Many factors enter into account when the police authority needs to respond to complaints of that sort.· If you are responding to a complaint, thank the reader for contacting you about the problem.· The authorities have responded to complaints of increasing truancy with legislation apparently strict but in practice almost ineffective. Phrases PHRASES FROM OTHER ENTRIES► lodge a complaint/protest/appeal etc A NORTH-EAST woman has lodged a complaint after an ambulance took almost an hour to arrive at an accident. Ceausescu's lawyers immediately lodged an appeal against the verdict. Hakkar lodged an appeal, which was turned down. Mr Fitzgerald immediately lodged an appeal. She agrees to go the city council and lodge a complaint. The Wimbledon midfield player officially lodged an appeal with the Football Association against his £20,000 fine and six-month suspended ban. This prompted the Foreign Ministry in Bonn to lodge a protest with the Czechoslovak ambassador. When the public prosecutor appealed against that ruling, Pasko lodged a complaint in an attempt to clear his name. 1[countable, uncountable] a statement in which someone complains about something:  If you wish to make a complaint, you should see the manager. The sales assistants are trained to deal with customer complaints in a friendly manner.complaint about Keating was dismissed after complaints about the quality of his work.complaint of complaints of police brutalitycomplaint from/to complaints from local residents a complaint to the Advertising Standards Authoritycomplaint against All complaints against police officers are carefully investigated.complaint that We are concerned by complaints that children are being bullied.2[countable] something that you complain about:  Our main complaint was the poor standard of service. My only complaint is that the price is rather high.3[countable] formal an illness that affects a particular part of your body:  He is having treatment for a chest complaint.► see thesaurus at illnessCOLLOCATIONSverbsmake a complaint (=complain formally to someone)· The manager of the team decided to make a complaint about the referee.file/lodge a complaint formal (=make a complaint)· She filed a complaint against several of her colleagues.have a complaint (=want to complain about something)· Please let us know if you have any complaints about our service.bring a complaint against somebody formal (=complain in a formal, legal way)· Higgins brought a complaint against his former manager.receive a complaint (also have a complaint)· Our department has received a number of complaints from the public.deal with/handle a complaint· Police officers came to the house to deal with a complaint about noise.investigate a complaint· The dog was rescued after officials investigated a complaint of neglect.uphold a complaint (=say it is reasonable)· The complaint was upheld and the advertisement was withdrawn.a complaint concerns something/relates to something· We have received a number of complaints concerning faulty goods.ADJECTIVES/NOUN + complainta formal/official complaint· The man has lodged a formal complaint against the police.a common/widespread/frequent complaint· A common complaint of children is that parents do not listen to them.a serious complaint· Serious complaints of negligence have been made.a customer/consumer complaint· As a result of the improvements, customer complaints went down by 70%.a bitter complaint (=a very angry one)· The people are full of bitter complaints about their government.a familiar complaint (=one that you have heard many times)· A lack of good public transport is a familiar complaint.phrasescause/grounds for complaint (=a good reason to complain)· I do not think that he has any cause for complaint.a letter of complaint· I wrote a letter of complaint to the hospital manager.a complaints procedure (=a system for dealing with complaints)· There is a very straightforward complaints procedure you must follow.THESAURUScomplaint something that you say or write when you are complaining, especially to someone in an official position: · If you have any complaints, please contact our customer relations department.· Our main complaint is the poor standard of service.· If you have a complaint, you should write to the manager.make a complaint: · Some employees are worried about what will happen to them if they make a complaint.complaint about: · Keating was dismissed after complaints about the quality of his work.formal complaint: · Mr Kelly has made a formal complaint against the police.letters of complaint: · The commission has so far received nearly 10,000 letters of complaint.protest when someone complains publicly about something that they think is wrong or unfair and should not be allowed to happen: · Despite their protests, the students’ fees were increased.in protest (=as a way of making a protest): · When two members of the team were dismissed, the rest of them walked out in protest.protest against: · The ambassador lodged a formal protest against the proposals.ignore somebody’s protests: · Ignoring my protests, he took off his jacket and wrapped it around my shoulders.grievance something that you feel unhappy about because you think that you have been treated unfairly – use this especially about an official complaint you make about the place where you work: file a grievance (=officially complain): · She filed a grievance last year after her supervisor refused to promote her.grievance against: · Anyone who has a legitimate grievance against the company can take it to the arbitration committee.air a grievance (=discuss a grievance publicly): · The meetings give employees the opportunity to express their views or air grievances.
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