英语词汇“servqual”的英英意思、用法、释义、翻译、读音、例句、短语、词组-英语词典

　

单词	servqual
释义	servqual in British English (ˈsɜːvˌkwɒl) noun marketing the provision of high-quality products by an organization backed by a high level of service for consumers Word origin C20: from serv(ice)1 + qual(ity) Examples of 'servqual' in a sentence servqual The method used was servqual consisting of five dimensions. Nilda Tri Putri, Jonrinaldi Jonrinaldi, Ranti Pratiwi 2016, 'Penerapan Metode SERVQUAL pada Bank X', Jurnal Optimasi Sistem Industrihttp://josi.ft.unand.ac.id/index.php/josi/article/view/51. Retrieved from DOAJ CC BY 4.0 (https://creativecommons.org/licenses/by-sa/4.0/legalcode) Based on the result of managers' questionnaires, all servqual dimensions were categorized as one dimensional. Kriswanto Widiawan, Irianty Irianty 2004, 'PEMETAAN PREFERENSI KONSUMEN SUPERMARKET DENGAN METODE KANO BERDASARKAN DIMENSI SERVQUAL',Jurnal Teknik Industrihttp://puslit2.petra.ac.id/ejournal/index.php/ind/article/view/16219. Retrieved from DOAJ CC BY 4.0 (https://creativecommons.org/licenses/by-sa/4.0/legalcode) Servqual works on the definition of five dimensions of service quality: tangibles, reliability, responsiveness, assurance and empathy. Kateřina Ryglová, Ida Vajčnerová, Jakub Šácha 2013, 'Approaches to quality management in hotel industry', Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensishttps://acta.mendelu.cz/61/7/2693/. Retrieved from DOAJ CC BY 4.0 (https://creativecommons.org/licenses/by-sa/4.0/legalcode) In this observation, there are 6 criterias that have servqual value below the average values (-0.03746). Ni Luh Putu Hariastuti, Dwi Rifki Ardiansyah 2016, 'PENINGKATAN KUALITAS LAYANAN KEPADA PELANGGAN DI TERMINAL PENUMPANG PELABUHAN TANJUNGPERAK SURABAYA', Jurnal Ilmiah Teknik Industrihttp://journals.ums.ac.id/index.php/jiti/article/view/645/390. Retrieved from DOAJ CC BY 4.0 (https://creativecommons.org/licenses/by-sa/4.0/legalcode)
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更新时间：2025/10/28 10:26:38