call center

enUS
Thesaurus

Noun

call center - a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)call centrecenter, centre - a building dedicated to a particular activity; "they were raising money to build a new center for research"

Translations

呼叫中心

call center

→ 呼叫中心zhCN

call center

enUS

call center

A department within a company or a third-party organization that handles telephone sales and/or service. Inbound call centers, which take calls from the outside, use automatic call distributors (ACDs) to route calls to the appropriate agent.

Outbound call centers use "predictive dialers," which make calls from a list, but ensure that a person has answered before switching the call to the next available agent (see predictive dialer). See ACD, cyberagent, CSR, zip tone, Web callback, cherrypicking, virtual call center, blended call center, Web-enabled call center, live contact overload, call center in a box, agent turnover and call center overflow.

call center

enUS

call center

A communications center that manages incoming and outgoing telephone calls with customers and clients. In health care, the center may help to manage appointments and messages or may provide patients with information about illnesses, health care resources, services provided, or self-management of disease. See also: center

AcronymsSeecruiser

call center

enUS

noun

Synonyms for call center

noun a center equipped to handle a large volume of telephone calls (especially for taking orders or serving customers)

Synonyms

call centre

Related Words

center
centre

随便看

英语词典包含2567994条英英释义在线翻译词条，基本涵盖了全部常用单词的英英翻译及用法，是英语学习的有利工具。