单词 | customer-supplier relationship |
释义 | customer-supplier relationshipcustomer-supplier relationshipthe proposition within TOTAL QUALITY MANAGEMENT (TQM) that the customer-supplier chain is continuous within and exterior to the organization. In effect this means that an individual managing a machine on the factory floor has as a supplier the individual at the preceding operation and is therefore a customer, as he (or she) is also the supplier to the individual at the following process. |
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