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单词 goal displacement
释义

goal displacement


goal displacement

the process by which means designed to achieve goals become ends in themselves. The concept was first used by MERTON (1949) to explain how the inflexibility of formal rules can lead to individuals using tactics of survival which displace the official goals of an organization. Merton's example revealed how government officials tended to act in ways which protected their interests rather than served the public. A similar, classic, case study of goal displacement was identified in Selznicks research on the Tennessee Valley Water Authority (1966) which revealed that democratic ideals of the Authority were subverted by officials in furtherance of their own departmental interests. Although MICHELS (1911) did not use the term, his IRON LAW OF OLIGARCHY was an early example of goal displacement, represented by the conflict between democratic principles and bureaucracy.

The concept of goal displacement belongs to the language of functionalism and implies the existence of both ‘organizational goals’ and ‘dysfunctional’ activities. See also MANIFEST AND LATENT FUNCTIONS, BOUNDED RATIONALITY, DYSFUNCTION.

goal displacement


goal displacement

the process where by an organization's primary objectives (for example the provision of services to consumers) come to take second place to other subsidiary objectives (such as monitoring employee performance). Writers on ORGANIZATIONS have shown how there is the ever-present danger that the means adopted to achieve organizational goals will become ends in themselves and displace the original goals. This tension is inevitable because organizations generally need to develop procedures to guide their members' job activities. But time and effort have to be expended to ensure that the procedures are adhered to and that they are effective. In this way operation of the procedures can come to dominate the activities of managers to the exclusion of attaining the goals the procedures were initially intended to achieve. See BUREAUCRACY.
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更新时间:2025/1/31 10:14:08