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单词 mystery shopping
释义

mystery shopping

noun
/ˌmɪstri ˈʃɒpɪŋ/
/ˌmɪstəri ˈʃɑːpɪŋ/
[uncountable]
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  1. the activity of visiting or phoning a shop or other business, or using their website, pretending to be a customer, in order to get information on the quality of the service, the facilities, etc.
    • Today, mystery shopping is primarily used by businesses to measure their customer service.
    Topics Shoppingc2
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更新时间:2025/3/10 10:54:23