In 2016, it exported $379 million worth, or 21 percent of all trade in the product category.

Current accounts are seen as crucial product category because they establish a long-term relationship with the customer, through which other products are sold later.

The next most complained about product category was packaged current accounts.

In each product category, it has a number of price points, priced aggressively against rival offerings.

Reading too much into behaviour in one product category would be silly.