Customer service refers to the way that companies behave towards their customers, for example how well they treat them.
[business]
...a mail-order business with a strong reputation for customer service.
The firm has an excellent customer service department.
customer service in British English
(ˈkʌstəmə ˈsɜːvɪs)
noun
1.
the service provided to customers
a mail-order business with a strong reputation for customer service
2. another name for customer service department
customer service in Retail
(kʌstəmər sɜrvɪs)
noun
(Retail: Service)
Customer service is any activity designed to increase the level of customer satisfaction, such as help with finding the right product and guidance about its use.
A person who has experienced poor customer service will most likely share their bad experience with an average of ten other people andcost your business money.
Retailers can keep the customers coming back with customer-friendly policies andby training employees to provide excellent customer service.
Customer service is any activity designed to increase the level of customer satisfaction, such ashelp with finding the right product and guidance about its use.